May 14, 2012
In the airsoft industry, Airsoft GI is a retailer who is different compared to the rest. This is thanks to its owner’s unique way of thinking and his philosophy about business. I remember when I was a rookie packer when I first started about 5 years ago. One of my first mistakes was packing the incorrect item into one of the customer’s packages. A few days later, we received an email from the customer stating he had received the wrong item. Although the tone of the customer’s email did not sound angry, the owner immediately pulled me aside and gave me a “lecture”. From that point on, I knew this was the company I wanted to work for.
One of the owner’s philosophies on how Airsoft GI must operate is a constant drive for improvement. The owner believes that there is always room for improvement. He feels that if you are not moving forward, you are moving backwards. Therefore, all Airsoft GI employees are constantly improving themselves. However, 99% of Airsoft GI employees go above and beyond their duties, not only to impress the owner; but more importantly, to better serve our customers.
